Microsoft Store Refusing To Download Game To Secondary Drive

Hi Andrew. I'm Greg, ten years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to aid you.
Is this only happening with the games that are installed to the external? What happens if you remove each external and restart, does the problem resolve.
How are yous moving the apps? It needs to exist i of these methods:

How to Install (or Move) Apps to Another Drive on Windows 10

I've been in forums every day for 12 years and this is the first time I've seen this verbal problem, still I take solved many foreign startup bug over the years by isolating information technology to an external or another internal drive.

The next footstep so is to test all drives with diagnostics and Disk Check, and then if they pass both tests, move the data off, wipe them with Make clean Command to become rid of errant code, reformat and restore the data.

https://www.lifewire.com/free-hard-drive-testin...
https://mashtips.com/ssd-health-test-and-perfor...

https://www.tenforums.com/tutorials/85819-erase...
http://world wide web.wikihow.com/Format-an-External-Hard-...
Other tests are to go over Windows using this checklist to make sure the install is fix correctly, optimized for best functioning, and any needed repairs become done: http://answers.microsoft.com/en-us/windows/wiki...

Offset with Step 4 to plow off Startup freeloaders which tin can conflict and cause bug, then Step vii to check for infection the most thorough way, so step x to check for damaged System Files, and also Step 16 to exam a new Local Admin account. Then go on with the other steps to become over your install most thoroughly.
If nil else works then practise a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and almost settings in place, is the near stable method to accelerate to the latest version, and solves most bug. Tutorial hither: https://world wide web.tomshardware.com/how-to/fix-windows...
Based on the results yous mail dorsum I may accept other suggestions if necessary.

______________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages announced to be providing accurate, safe information. Scout out for ads on the sites that may advertise products frequently classified every bit a PUP (Potentially Unwanted Products). Thoroughly enquiry whatever production advertised on the sites earlier y'all decide to download and install it.

_________________

Windows MVP 2010-xx

Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

I do non quit for those who are polite and cooperative.

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Hi Greg,

Thanks for your detailed answer, but none of this has anything to do with this upshot. I currently have reformatted my PC, from a fresh installation. and installed a few games and apps.

And it does the same thing.

Windows Store will not see any other Hard disk, where apps or games might be installed for almost 20 mins.

I also don't see what updating the BIOS/UEFI will solve here, because I can access the hard drive on boot, I can become to whatsoever folder on that hard drive. But any game or App installed on that HD, volition not work because Windows 10 Store thinks there is nil there.

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Yous said you had games installed on other drives that would not commencement until after a long delay. Yous mentioned some of these drives are external. The commencement and almost obvious thing we demand to know is the condition of these drives because such a strange anomaly could be due to one of them beginning to fail or having errant code. I suggested this based on more than feel in forums than well-nigh anyone on the web. Why would you non desire to know the condition of the drives?

The fact that after reinstalling it does the same matter points even more to the drives because it eliminates the likelihood this is caused past WIndows since it'south doing the same affair with a brand new Windows!

Updating the BIOS is the most basic thing that needs to be done in such a case. If you had a BIOS that is outdated it could itself crusade this problem.

Updating your drivers is also of import since this could be a controller issue, so the chipset (as well as all other drivers) needs to exist the latest from the manufacturer's Support Downloads webpage for your PC or motherboard model, non from WIndows Update which barely scratches the surface.

What happens if you install a game to C and and so try to start it? If it starts right away then that tells you that the trouble is with the other drives. We demand to know the condition of all drives, whether there is a disparity between the drives in how long information technology takes games to start.

As well how are you moving games to other drives? Just with Steam tin can y'all copy the games to some other drive and expect them to work. With the Shop games it must exist done past one of these methods:
https://www.howtogeek.com/234998/how-to-install...

_________________

Windows MVP 2010-20

Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

I do not quit for those who are polite and cooperative.

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Keep me posted on your progress as I will exist here to assist until the instance is resolved.

_________________

Windows MVP 2010-xx

Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

I do not quit for those who are polite and cooperative.

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Greg,

You have fabricated too many assumptions hither, let me explain one terminal time.

I said Windows will not RECOGNISE APPS/GAMES FROM THE WINDOWS ten Shop, that are non installed on the system bulldoze, for almost 20 mins on a common cold boot.
I also said the drive works fine, by that I hateful I tin run whatsoever other game, Application that is installed on that bulldoze, that IS Not A WINDOWS 10 Store APP/GAME.

So going by what I said, if I was having an issue with the hardware, then I would be having an issue arrangement-wide, and I am non.

What do I mean by the drive runs fine!

I hateful, I can play games from Steam, Ballsy Store and run all the installed Applications on that HD, without any Issues AT ALL.

Does that clear it up improve?

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Yep, but in any other case the prime doubtable would be the drive the delayed app is being run from. I understand that having other apps run without delay from the same bulldoze appears to brand that less probable, but it doesn't modify what the prime doubtable is here.

I asked what happens when yous move ane of the delaying apps to C to run it. If information technology doesn't delay so that again points to the drive.

I would as well try resetting and reinstalling ane of the apps that's delaying to run across if that matters. Reset or Repair in Settings > Apps > Apps & Features > Game > Avant-garde Options, examination and so if necessary uninstall in the same place and reinstall from Microsoft Store app > My Library.

Run the Store Apps troubleshooter at Settings > Update & Security > Troubleshoot. > Boosted Troubleshooters.

Check for whatever Shop or app Updates in Shop app > My Library > Become Updates.

I volition consult with another even more senior Moderator here to see what he thinks. Report back results for more than steps if necessary.

_________________

Windows MVP 2010-xx

Millions helped via my tutorials and personally in forums for 12 years. Now an Contained Advisor.

I exercise not quit for those who are polite and cooperative.

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Greg,

Has nothing to practise with delayed Apps, the WINDOWS ten Shop, physically doesn't see whatever other device for 20mins, Windows does, every other application does. It is only the Windows 10 Store that is doing this.

You can try this for yourself, go and download a few Apps or Games, and install them onto a 2d Hard disk drive, and you can install as many normal applications equally yous run into fit.

So turn your computer off, and then dorsum on.

When you have logged on, attempt to run any of those store games, y'all can verify this by going to the Apps department, and trying to motility an App or Game from the C drive to the D drive, or you can simply attempt to install any App or Game to the D bulldoze.

Windows 10 Shop, simply volition non see the D bulldoze.

This is not HARDWARE related, and I have effectually 40 people who have too been able to duplicate this.

And then please, unless you are prepared to try this issue, and know why Windows 10 Store is doing this, I will not entertain you about failing Difficult Drives or Drivers that need to be updated. I accept been effectually computers long enough to troubleshoot my way out of anything, except when MS does this kind of thing.

There is absolutely no logical reason for the Windows 10 Shop to not see any other Difficult Bulldoze!!!!!!!

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Andrew, this is the first I've seen of information technology, and I'thou in forums every day for 12 years, awarded the highest award in the tech field 10 of those years.

I gave you specific fixes that do not pertain to hardware which I'm waiting to hear the results of.

Since y'all think information technology's a problem with the Store, I will give you the fixes which work most often to fix the store based on helping to set information technology daily for years here. You will then know you've gone over the Shop with every ready that works to discover and fix the problem.

ane) Attempt updating Shop apps: https://support.microsoft.com/en-us/account-bil...

Check also the Windows x Version number at Settings > Arrangement > Nigh. If less than 1909 skip to Step 11 to upgrade to the latest by the well-nigh stable method.

2) Right click on the time and engagement in the far right corner of the taskbar. Choose Conform Date and fourth dimension settings, at the summit make sure the fourth dimension is correct. If it'south wrong, manually adapt it and make sure the sliders for Set fourth dimension automatically and Prepare time zone automatically are set to on.

3) Re-register the Store app from Option 2 here: http://www.tenforums.com/tutorials/3175-apps-re...

4) Type Services in Search box, run Services app as Administrator, open up Windows Update Service and Background Intelligent Transfer Service and Terminate both.

Press "Windows (flag) cardinal + R," re-create and paste C:\Windows\SoftwareDistribution\ printing the Enter button.
This folder has all the files related to Windows updates.
Open the "Download" folder, select and delete all the files.

Restart Windows Update and Background Intelligent Transfer services in Services app by opening both and choosing Showtime.

v) Try running the Windows Store apps Troubleshooter in Windows Settings > Update & Security > Troubleshoot > All Troubleshooters.

six) Blazon CMD in Search box, Run CMD equally ambassador, blazon WSReset.exe and hit Enter. Or in the Search type wsreset.exe select Run as administrator.

7) If that fails to set up the problem go to Windows Settings > Apps > Apps & Features to highlight Microsoft Store, cull Advanced Options, then Reset. Later it resets, restart PC.

8) If that fails then try everything hither:

https://world wide web.winhelponline.com/weblog/restore-current of air...

https://answers.microsoft.com/en-us/windows/for...

If that doesn't ready it then endeavor the Marked Respond here:
https://answers.microsoft.com/en-united states of america/windows/for...

And if that fails install the Add Shop (first in list) download from here:
https://github.com/kkkgo/LTSC-Add-MicrosoftStore

or skip to Pace eleven beneath to reinstall WIndows including the Store while keeping your apps, files and most settings in identify..

9) Clear the LocalCache Binder: Open up Run by pressing the Windows key + R hotkey.
Copy and paste %localappdata% in Run and click OK.
Open up Packages> Microsoft.WindowsStore_8wekyb3d8bbwe > LocalCache binder.
Press the Ctrl + A hotkey to select all content inside the LocalCache binder.
Press the Delete button.

10) Type services.msc in Search box, cull Run every bit Administrator, from Services tab ensure that Microsoft Store Install Service is started and set to Transmission, if not restart PC.

Alternative methods to work through the above steps here:
https://www.youtube.com/sentinel?five=WR1fux9Q9O4

11) Next do everything in Step x of this checklist:
https://answers.microsoft.com/en-us/windows/for...

12) If goose egg else works then do a Repair Install, past installing Media Creation Tool, open up tool and cull to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the virtually stable method to advance to the latest version. https://www.microsoft.com/en-U.s.a./software-downlo...

I hope this helps. Feel costless to ask back whatsoever questions and let united states of america know how information technology goes. As long as you lot are polite and cooperative I volition go on working with you until this is resolved.

________________________________________________________
Standard Disclaimer: There are links to not-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products ofttimes classified as a PUP (Potentially Unwanted Products). Thoroughly inquiry whatever product advertised on the sites before y'all decide to download and install it.

_________________

Windows MVP 2010-xx

Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.

I do not quit for those who are polite and cooperative.

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Greg,

I also told you this is a 100% fresh installation of Windows also.

But, I have tried all those things and nothing has worked. Y'all say yous have been here every mean solar day for 12 years, then let me testify you that others have had this issue, and have not one of the suggested answers, was an bodily answer.

And like I besides stated, to appreciate this problem you tin can duplicate information technology easy enough. And if others can only be able to duplicate this on Facebook groups, then MS and you lot guys should b able to do some simple troubleshooting for yourself!

And I will also point out, that all you guys do is go through specific troubleshooting tips, none of which actually solves anything these days. Merely it doesn't cease you from going through the motions in the example that is the issue.

This is past no ways a fix for this effect, and but repeats what can exist found hither.
https://world wide web.technipages.com/fix-microsoft-store-non-recognizing-external-hard-bulldoze

https://www.****/threads/windows-store-does-not-recognize-my-d-drive.494722/

And to entertain you, I have tried everything for a number of years, like I said I can troubleshoot my way out of most issues. Simply there is no logical reason for this.

If information technology was a Windows issue, then the drive would non exist available at all, I would non be able to install annihilation to it, I would not be able to run anything from it. I certainly would not be able to run anything in my startup from there, all of which I tin practise.

This is purely, that for an unspecified amount of time, the Windows 10 Shop, can not see any drive other than the system drive, you tin not run whatsoever game or app that is installed on these drives until the Windows Shop says it can meet them. The aforementioned if I desire to install an App or Game, those drives are not available to install, or if I want to motion a game or app using the App section in the settings, information technology but is not possible.

Now I am at the betoken where I take tried everything, I accept seen people with brand new systems complaining about this, I have seen people with older systems lament nigh this. The number 1 variable is the Windows 10 Shop!

Now, just an FYI, before I even came here, things that I have tried over the years. from making sure all drivers are up to date, Motherboard, Networking, GPU whatsoever drive or software that may impact this. So yes, I accept been there, I take done this, I have troubleshot repairing the Windows 10 Shop. I have had so-chosen experts throw their hands in their air considering nothing they have tried has worked.

I simply don't know how to explain this to you, or anyone else watching or reading this thread. It near appears that when Windows 10 starts upward, the store, like Xbox does. Goes through and rebuilds stuff for whatever reason information technology does, which has to do with why you can but hot swap on the Xbox. By that I hateful you can swap the hard drive from 1 Panel to another and Windows only knows the games are there.

I don't believe you can but do this with Windows 10, but I believe it has something to do with that organization, that is causing this. Considering as I accept stated, every time, and very clearly, that the just thing that seems to think my hard drives are not in that location, is Windows 10 Shop.

I tin simply reboot my calculator, burn down up Disk Direction or Hard Drive Backup tools or even Division Management software, and I can do everything I would look to do unremarkably. Because they all see the drives as being healthy because they are salubrious. Y'all simply can not go whatsoever more salubrious than a brand new Hard Drive, which others have reported this issue with.

Then please forgive me Greg, if I am past the written have yous tried this, or that parts of the speech!

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The thread you posted every bit an case of how we never solve problems around hither was marked Solved past a fix I've already given: How exactly are y'all moving the apps off the drive? It needs to be one of these methods:
https://world wide web.howtogeek.com/234998/how-to-install...
I fix problems by the tens of thousands hither, but the difference is those work positively with me and engage in the steps, For them I will work hard to find the ready and will non quit until it is solved. I cannot work effectively when someone is taking potshots at me. Why would anyone practice that to someone trying hard to help them?

_________________

Windows MVP 2010-20

Millions helped via my tutorials and personally in forums for 12 years. Now an Contained Advisor.

I do not quit for those who are polite and cooperative.

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